Tom wrote:

I am tryin gto start my Windows XP Home version in safe
mode. When I go to the help instructions they tell me to
click on start, click Shut Down and then in the drop-down
list click Shut Down.
Next it tells me In the Shut Down Windows dialog box,
Click Restart and then click ok.

My Windows XP doesn't have a Shut Down icon. It has a
Turn Off Computer icon. When I click that icon I get the
options of Turn Off Computer or Restart. I have never
seen a dialog box drop down.

use Turn off Computer - Restart. Someone was mixing the descriptions.

Then as things come up, as the BIOS white on black vanishes to black,
hit F8 and get the menu to choose Safe Mode

Or you can use Start - Run and run
MSConfig
and In its BOOT.INI page, check /SAFEMODE
and OK when it will reboot to safe mode. You have to do it again, and
uncheck when you want to return to normal; then in the box about
troubleshooting check the 'dont tell me again' and click Exit


--
Alex Nichol MS MVP (Windows - File Systems)
Bournemouth, U.K.