From: "Shenan Stanley"

| Dane wrote:
Shenan, Microsoft insructs users that are having issues running
updates to run this tool. Their insructions are very unclear. I
would suggest you do less patronizing and more explaining next time.

| I did not patronize. I pointed out some very clear things that are true
| *and* gave the instructions so they could be seen clearly here as well as on
| the associated web page.

| I request you tell me where I was patronizing to anyone and not just being
| truthful and direct?

| Or, like many tend to do, did you 'read-into' what I said, give it emotions
| and intentions? Interpretation is, by definition, in the
| eye-of-the-beholder; your interpretation may not be the intention nor how
| someone else would interpret what I typed.

| If a tool is not understood, then the user probably should not be using it
| and/or better get detailed instructions given to them by whomever told them
| to utilize said tool. Microsoft, you, me, whomever - doesn't matter who
| drops the ball. I have not told anyone in this conversation to use the
| tool - so I felt just repeating verbatim what they could get by following
| the instructions from the associated web page for the tool would be
| sufficient and kind.

Your reply was of equal high quality. :-)

--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp