Call MSFT Parts and Replacement at 1-800-360-7561 (it's valid in Canada) and
explain the situation.

Have your mouse and proof of purchase on hand to expedite the proces.

--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"Angelfood MacSpade" wrote in message
...
Several times I've come across references to Microsoft offering a
(unofficial?) lifetime warranty on their mice. If this is true it
would be very nice for me; I have a couple of high-end dead Microsoft
mice I bought several years ago (a wireless intellimouse explorer and
a intellimouse explorer 3). Using Microsoft Canada support gets me
nowhere because it does not accept the Product IDs I have on the
bottom of the mice. Should I dump dead mice in the garbage or is there
still some value to them? Thanks.