Hi Stan,

I neglected to mention that I DO have a complete backup on an external
hard drive. However, I dare not give it to those geeks after they ruined
2 laptops in a simple data transfer attempt. The ironic thing is that 2
years ago they did an excellent data transfer job for me. I shall
attempt to copy and paste the needed info from my backup to my
laptops,and hope for the best. At least, my precious live classical
music concerts and my thousands of edited photos are intact.

Thanks for your reply, which I do appreciate.

Mort



Stan Brown wrote:
On Wed, 12 Oct 2016 20:42:51 -0400, Paul wrote:
Mort wrote:
[quoted text muted]

Thanks in advance,

Mort Linder

You've now learned a new "best practices". It is:

*Never* take a computer to a Geek Squad, without
having a *complete* backup of the hard drive.


You posted my thought before I did.

Unfortunately, most people have to learn the hard way about the
importance of complete backups. I sympathize with Mort, but don't
have anything helpful to offer.