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-----Original Message-----
I get the same problem, I have re-install Xp pro. that
don't change anything. I have run McAfee not virus found.
I thing Microsoft need to help us!!

----- JasperJazz wrote: -----

Hi y'all!

I am at a friend's house and trying to repair her
computer. 2 days ago, she
found she was unable to open Internet Explorer or
Control Panel. I came over
and ran Norton's and it found no viruses. I then
ran Spy Bot and it found
203 incidences of Spyware which I then deleted. I
went into msconfig and
unchecked all the entries that had to do with
hijacking software, bogus
search engines and tool bars, etc. I turned off
system restore so it would
remove all incidences of that mess that was saved
on the computer. I also
ran chkdsk /f and it didnt find any disk errors.

Her installed executable programs work and she can
use Outlook Express and
Mirc as far as the internet. But when I right click
on START and left click
on EXPLORE, Windows Explorer does not open. It
doesn't open when I click on
the blue e for internet explorer or when I click on
Control Panel. (was
trying to get to add/remove programs) I thought,
perhaps that the icon file
was corrupted so I went to start/run and typed in
ieexplore.exe and it still
wouldnt open.

She does not, of course, want to use her restore
disk and lose everything.
This is a fairly new HP Laptop running Windows XP
Home.

Any suggestions?

Thanks~!
Mary



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