Hi:

Please confirmed that the error you got is this:""USB Device not Recognized.
One of the USB devices attached to this computer has malfunctioned, and
Windows does not recognize it."
inestead of:" USB devices attached to this computer has mulfunctions &
windows does not recognize it". There a slight diference that can help to
serach in web 8-).


--
Un saludo
Juan Perez

Este mensaje se proporciona "como está" sin garantías de ninguna clase, y no
otorga ningún derecho.
"carynne" wrote in message
...
Follow the instructions, but still facing the same problem, what else we
shd
check ?

TQ

Regards,
Carynne

"Juan Perez" wrote:

Hi:

You can start doing some troubleshooting like, disconnecting all non
essential USB devices, like webcams and card readrs, just the keyboard
and
mouse if they are USB and try the printer in trhe USB conecttors. If it
fails, try another USB cable. If still have the same problem let us know.

--
Un saludo
Juan Perez

"carynne" wrote in message
...
My PC have 6 USB ports, 5 ports are connected with other devices,
recently
bought a new USB printer &installed the necessary software, but failed
to
print as system prompt the error msg " USB devices attached to this
computer
has mulfunctions & windows does not recognize it ".

Anyway solution for this ? pls help...

TQ

Regards,
Carynne