On 9/19/2017 5:52 PM, Albert wrote:
I'm hoping someone can help!

A few months back I took my computer into Best Buy and turned it over
to the Geeks. They talked me into buying an antivirus called WEBROOT.

It didn't catch any viruses but the year subscription ran out and they
want me to renew it as it is now it won't do anything, it just shut
down and won't do anything but requiring me to update it for just
under $100. I'm also using Windows defender which is free and it did
catch something so I reasoned that I don't need this blankety-blank
WEBROOT.

I've tried for two months and there's no way in Hades that I can
uninstall it. I've gone to the website I've called them up in the
fellow on the other end of the phone can't speak English well enough
for me to understand it. It took me about 30 minutes to explain to him
that I wanted to uninstall WEBROOT but I finally had the give it up.

The instructions I gleaned from their webpage tells me I have to
uninstall it Programs & Features which it's not there. (Oh and by the
way I'm using Windows 10).

I can click on START, All Apps in it shows to be there but when I
click on uninstall it doesn't do a thing. I did find on their webpage
a URL to put in the search box but that doesn't do anything.

Boy, I sure could use some help, nothing I found in Google has helped
me so far.

I had a similar problem with Avira free version.
It won't do anything but demand to be updated.
It won't update.
It won't uninstall.
If you kill it, it comes back. I booted linux and deleted
everything Avira I could find with prejudice. Still comes back.
Their standalone registry scrubber fails.
I finally gave up and reinstalled windows.

Hope you have better luck.