Ojay wrote:

My wife & I are administrators of our PC. I have total control as
always of what I apply and OK. I recently ran a "cleanup" program &
deleted useless programs in "add & delete & also disabled "ctfmon",
etc. I use "Registry Mechanic" & "Registry First Aid". My wife now
lost her desktop & cannot pic out another desktop or regain some lost
shortcuts "Incredimail"(will not open). Everytime she tries to make a
change in "internet options", she will hit apply or OK & when she
opens up the same, all the changes were not saved. I used "Kellys
Korner" with her tips but she was denied use. I went into "Firefox"
and I see that her registry & my registry are different according
to "Kellys Korner" help. Did I inadvertantly disable her ability to
save
changes? Also her taskbar will not show her shortcuts and her "My
Computer" shortcut disappeared from the desktop. XP Pro SP2

Now you know why registry cleaners are not recommended by most techs.
You have found out the hard way that a lot of what was deleted was not
"useless".

Try doing a System Restore to a date before you decided to do the
"housecleaning".
StartProgramsAccessoriesSystem ToolsSystem Restore
"Restore my computer to an earlier date"

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User