Thread: Blue Screen
View Single Post
  #2  
Old May 20th 08, 08:38 PM posted to microsoft.public.windowsxp.help_and_support
Mark L. Ferguson
external usenet poster
 
Posts: 4,253
Default Blue Screen

I would boot to the XP setup CD, and press 'r' for recovery Console. Run the
command:
chkdsk /r

If it still won't start windows, try to recover a working copy of your
registry:
How to Recover from a Corrupted Registry -config-system:
http://support.microsoft.com/default...;EN-US;Q307545

If that fails, you might have a boot sector virus and you would lose your
data doing a fresh install. Another reason could be a corrupt drive
controller driver. You are going to have to try a few fixes to see what
works.

--
Was this helpful? Then click the Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales...eAPostAsAnswer
Mark L. Ferguson
..

"The Shadow" wrote in message
...
Yesterday, I installed antivirus software on my laptop. After doing so and
restarting my computer, I began to look at the features of this software.
I
had had the computer on for about 5 or 10 minutes when a blue screen
appeared
for about 2 seconds, and then my computer restarted. When it restarted, it
didn't even get to the loading screen for XP before the same blue screen
appeared, again for only two seconds, and my computer again restarted.
I've
already tried booting my computer in safe mode but the same blue screen
appears.

My only guess for the cause of the problem is that before installing the
new
antivirus software, I had to uninstall my previous antivirus software and
firewall, then during installation, I was required to be connected to the
internet. Though my knowledge of computers is limited, my assumption is
that
a picked up a virus during that period of installation, and it is
hindering
my startup.

My laptop is a Toshiba Satellite A105 - S2061 running XP. It has an Intel
Celeron M processor and an ATI graphics card. The only changes made
recently
to my computer, were uninstalling "Avast antivirus home edition" and
"Zonealarm Firewall" and installing "CA internet Security Suite Plus
2008,"
which includes anti-virus, anti-spyware, firewall, anti-spam, and others.

The message read,
"A problem has been detected and windows has been shut down to prevent
damage to your computer. etc."
And gave the error code,
"STOP: 0x0000007E (0xC0000005, 0x805C607B, 0xFAFE51E8, 0xFAFE4EE4)"

I have not regularly backed up my computer as I now see I should have. If
I
could retrieve the data from my computer that would be great. Thank you
for
your help.


Ads