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Old January 9th 12, 04:59 AM posted to alt.windows7.general
Alex Clayton[_2_]
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Posts: 142
Default Changing MB and CPU W7

On 1/8/2012 9:20 AM, Allen Drake wrote:
On Sun, 08 Jan 2012 08:53:38 -0800, Alex
wrote:



I have read where others have gotten that notice of not having a
genuine copy of Windows but I can't remember what the fix was. What do
you mean by "all the fun started"? What exactly happened other then
the "not genuine" issue? Maybe that wasn't an Acer issue although you
did say MS said it was. It seems you are past that now but I still
wonder if there could have been a fix that didn't involve Acer.

I wonder if I should have a spare key around just for emergencies.
After all I have a spare everything else. Spare PSUs, Video cards,
computers

Al.




A couple days after the warning it would not run. It gave some kind of
link to "get genuine". It offered several possible solutions. At the
time I had no idea what the hell was going on. Fist I called Acer. They
had me re-install the OS from the HD. It has a section of the HD to
allow this, sets it back to factory. Of course all was working then so I
thought that was it. Put all my stuff back in and all was fine. Then 30
days later again same thing. Called Acer they tried to have me
re-install. I told them we had been through that. Then they gave me an
RMA to send it to them. I paid the shipping. A couple days after they
got it they paid to send it back. 30 days later here we go again with
the NG. I called, they tried the re-install, I said no, they gave
another RMA. Got it back, 30 days later here we go again. Now I followed
the links from MS. One option was to pay a C note for a "get genuine
kit" which is a new key. I called Acer they refused to pay for this. I
called MS they ran the serial numbers, told me it was Acer's fault. Acer
wanted me to send it back again. By now I had about had enough. I just
paid MS for the new key. some where in all this I was able to find out
that the "problem" was MS considers a new MB to be a new machine. If you
have a retail install they are not willing to let you move it to a new
machine. Now Acer could have of course fixed this, they have a lot more
pull with MS than I do. It got to where it was easy to see what Acer was
going to do was screw with me until the warranty ran out.
I gave up and told them never again would I buy anything they made.
It sounds like I was not the only one who had this happen and they have
now decided to not screw anyone else over. Like I said if they had just
told me at the start that they would replace the MB but I would have to
buy the new Key, I would have been fine. It was the way they kept lying
and stringing me along that made me really mad.

--
If we are what we eat, I’m cheap, fast, and easy.
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