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Old July 24th 04, 07:06 AM
Hal Hostetler [MVP DTS]
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Default Problems getting XP fax capability to work with Vonage

I would only expect this to work if one can connect a standard, analog Fax
modem to the device/adapter/hardware Vonage supplies. In as much as they
suggest one can attach a stand-alone Fax machine, I'm led to believe one
could also connect an analog Fax modem. As to how well XP Fax would react
to this system, it would not surprise me at all if there were problems. XP
Fax has more than enough trouble with MANY analog modems and regular wire
telephone lines. Attempting to use it with anything even remotely
"non-standard" (including such things as Cell phones that are supposed to
work as fax modems, ISDN adapters with fax modem capabilities, etc.) very
often gives it (and you and us and lots of other folk) heartburn.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com

"hda" wrote in message
om...
I have pulled my hair out trying to get windows XP Pro's fax
capability to work with Vonage. It appears to be installed properly,
but wont send a complete fax. And the receive is spotty as well, in
fact in all my test runs I have yet to successfully send or receive
any fax completely.

I contacted vonage and they said they dont fully support "soft" fax
capabilities, and the recommended I get a stand alone fax machine and
they said that should work fine. The also said I can attemp to lower
the speed of the fax, and that might help.

It does seem ironic that Vonage, a company that is based on making the
computer work for you, does not support this. But I also have not
been able to locate anywhere how to lower the speeds of the internal
fax system.

Any advice would be great.

Aaron



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