I take it that you are talking about an internet access package.

Internet speed isn't rated in "mhz", it's rated in Mbps (Megabits per
Second). The old dial up were/are measured in kbps (kilobits per
second). 1 byte = 8 bits, 12 megabits = 1.5 Megabytes.

Is it normal to pay for an internet packaged with an advertised speed of
12 Mbps and receive what you got? No, not at all, call your ISP and ask
them what is going on.

John

JimL wrote:
I "bought" 12 mhz speed.

I test at 2 to 3 mhz speed.

I download at 100 to 200 khz speed.

Normal?

Thanks.