Hi All,

Here is an interesting one I just came across: a
customer got an update to her iPhone (11.1) and
whenever she plugged her iPhone into W7 Pro Sp1,
it would tell her "No new pictures or videos were
found on this device".

She spent six hours with Apple trying to fix it.
So she called me. As it transpires, Windows was
to fast for the new revision of iOS.

Workaround: turn autoplay off. Set to ask me
every time. And click the top one (Import with
Windows ...). Don't click the remember button.
This give the iPhone time to catch up.

What ?!?!?! No really. "Windows is too fast???"
I AM NOT PULLING YOUR LEG!!!

-T