On Thu, 26 Nov 2009 21:10:05 +0000, Robin Bignall
wrote:

On Wed, 25 Nov 2009 23:34:09 -0500, Andy Walker
wrote:

David H. Lipman wrote:

I will keep researching this and hopefully we will find what security tool is generating
the display you have seen.

It occurred to me that she may be able to find the text of the error
in a log file for the program generating the error. Assuming the
program keeps a log, and the log has a formatted text element, she
should be able to use the search function in Windows to search for the
string "INFECTION: DOCUMENTS AND SETTINGS\ROBIN
BIGNALL\COOKIES\INDEX.DAT COULD NOT BE REMOVED. FILE IS NO LONGER
EXISTENT." or some portion of that. If she can find the log file, she
should be able to identify the program.

Excellent idea, Andy. I'll try now and report back. Thanks also
David.

No joy with that. I searched for
FILE IS NO LONGER EXISTENT
but didn't find anything.
--
Robin
(BrE)
Herts, England

ps: do any of you out there live in Herts and use
text.news.virginmedia.com? Access from Herts has been down for nearly
a week.
--
Robin
(BrE)
Herts, England