Tim Slattery wrote:
My wife's Windows 8.1 machine cannot install any software.
The latest example is a PaintShopPro disk that we just brought home
from the store, but there are a couple of other things that she's
downloaded, then tried to run the installer she downloaded.
Whichever program she tries to load, she gets a spinner that stays
there for 15 minutes or so! Finally it displays an error box. I just
tried installing PSP from the DVD, and the title of the box points to
the installation program: "D:\setup.exe" (D is the optical drive)
The first line inside the box again says D:\setup.exe
Then it says:
The service cannot accept control messages at this time.
And there's an OK button. That's the entire message.
WTF??? What service? What am I supposed to do about it?
A Windows Installer / msiexec issue ?
I'm sure by now you've rebooted before trying again, right ?
Start : Run : services.msc
It's a manual start Service, which is only called on at install
time, and it has minimal dependencies (relies on RPC like lots of
stuff does).
https://s13.postimg.org/mz58nr8bb/msiexec.gif
I'm sure msiexec.exe has DLLs it depends on, and you'd need
DependencyWalker to list them.
It sounds like the service isn't starting, and a second later
when something attempts to talk to it, there's no service running.
Paul