Dear Mr. Martell, Thank you for your additional advice. I checked out all
your recommended sites, but they were of no help. Here is a better
explanation of my situation. I installed some software which most likely
addded a driver to my hard drive which I can not find in order to remove it.
Now my comuter will shut down and restart for no apparent reason. I therefore
thought doing a system restore to a date preceeding the questionable software
installation would remedy the situation. Unfortunately the restoration
process starts normally till I get the message that my system cannot be
restored to that date. Do you have any suggestions that might apply to my
situation? Again thank you for the help you have posted. Judy
--
greacia


"Ron Martell" wrote:

"greacia" seattle wrote:

Thank you for you help, but it does not answer my main question as to why I
cannot do a system restore on my computer. Again thank you for trying to
help. Judy

Did you review the information on MVP Bert Kinney's System Restore
pages as I suggested? Is your specific error message not documented
in his error messages section with an explanation?

Please provide the *verbatim* text of the error message that is
producted by System Restore when it fails. It is important to report
these messages accurately as there are many instances where it is the
presence or the absence of a single word in the text of the error
message that distinguishes one specific problem from another.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."