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Old October 30th 13, 06:56 PM posted to alt.comp.os.windows-8,comp.periphs.printers
David Rance[_2_]
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Posts: 61
Default Can't print photos from Windows 8 (64-bit)

On Thu, 26 Sep 2013 David Rance wrote:

On Wed, 25 Sep 2013 Ashton Crusher wrote:

I think I ought to précis the situation as it is now because, when I
posted the original message, I hadn't experimented enough to describe
the problem accurately. I have posted further facts as they became known
but now I ought to just repeat them in a concise manner. I am using an
HP Photosmart 2610 AIO.

Photos will not print using Windows 8 64-bit if I specify borderless. It
doesn't matter whether they are large format or small. The file is
reportedly sent to the printer but the printer doesn't receive it. In
all other respects printing works correctly. I have tried the various
workarounds suggested by others but this made no difference whatsoever.


Just a postscript to this thread. I was about to try Ashton Crusher's
suggestion:

I could be wrong but can't you use the 32 bit drivers even on a 64 bit
OS setup? If so, try getting rid of the 64 bit driver and installing
the 32 bit one and see how that works.


and logged on to the HP website to download the 32-bit driver and
software. However, I saw that HP had issued an update to this software
for Windows 8.1. So I downloaded the updated 64-bit version for Win 8.1
on the basis that, you never know, they might have fixed it.

....AND THEY HAVE!!!

So everything now appears to work correctly. I won't say perfectly
because I don't know if tomorrow I might find another bug! But at the
moment I'm happy!

David

--
David Rance writing from Caversham, Reading, UK
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