Yousuf Khan wrote:
On 16/04/2012 4:04 PM, Jackson wrote:
Yes, she uninstalled it thru Windows uninstaller. The software was an
old 16-bit version for a long defunct retail chain store.
My guess is that the software added drivers for a series of old dial-up
modems and the uninstaller left them upon deletion. Unfortunately I
can't trace them in the registry for certain to manually delete them.
I'm guessing they're under some generic Legacy PNP that I can't risk
deleting in error.

What happens if you let the hardware detections happen? Do you see some
hardware with the Yellow Question Mark in Device Manager?

Yousuf Khan

No. Nothing. Just replies that it cannot find the software and then
stops the install, Consequently there are no question marked phantoms
in the device manager. The only thing I get is a yellow triangle in the
system tray and when clicking on it
it immediately disappears with no information.

Incidentally the machine takes longer to shut down now since this
situation began.