paula wrote:
Thank You will try..Installing a newsgroup dumps the deleted items
folder! Jon good idea..will try to go through Comcast.net You are
Heroic! paula

"Jon" wrote:

Couple of things to try

(1) Check that you're checking the right "Deleted Items" folder. You
may have more than one in your list of folders.

(2) If you can also access your email via the web ie by logging on
to the relevant website (eg hotmail.com for a hotmail account etc)
then try accessing the mail account in that way, to see what you may
be able to retrieve

Jon


wrote in message
...
I followed the directions to sign up for the Outlook Express
Newsgroup (add newsgroup) on My husband's Outlook Express mail box
and now everything is gone from his folder "Deleted items" folder
where he was storing mail. Joining a Newsgroup does a "Clean
Install" ..no one mentioned this in the join up procedure. ANy way
to retrieve anything would be a happy ending.... Restore Points
unsuccessful. thank you Paula in Stockton ............ I am in
trouble!

OK Paula, as everyone else has already said, OE does *not* dump anything
just by subscribing to a newsgroup.

Hopefully, all may not be lost.
Follow these instructions carefully :-

Open OE, go to toolsoptionsmaintenancestore folder and note the
location that OE is storing the folders.
Close OE.
In Control Panelfolder optionsview, make sure there is a tick in "Show
hidden files and folders".
In Windows Explorer, nagivate to the place you noted down in step one.
MOVE deleted items.dbx to a safe place on your PC, ideally the desktop.

(OE will create a new deleted items folder when you next re-start it.
But don't worry about this for the moment.)

Download ($5) and install the following program. Use it on the deleted
items folder that you moved to see if you can get your messages back.
http://www.oehelp.com/DBXtract/Default.aspx

(No guarantees, depending on your OE settings).

Some useful maintenance tips. Do NOT store mail that you want to keep in
any of the default mail folders of OE. Move them to folders created by
you under Local Folders. Disable "compact in the background" and do this
manually, frequently, whilst offline.
Also, make regular backups of all your mail folders for just such an
eventuality.
Link to a program that will do this automatically and free for you.
http://www.oehelp.com/oebackup/default.aspx

--
Kath Adams
MS MVP - Windows (IE/OE)