No, my system never worked at or near 56K. The best I got was about 28K.
The speed has dropped below 10K several times in the last week, but now it
seems it has leveled off to about 19K. I would like to get it closer to 28K
again.

I hate to sound stupid, but I really don't know how to find Hyperterminal,
as you suggested. Please advise how.

"w_tom" wrote in message
...
You are spending enormous time with things that have no
effect on a modem. Furthermore, I am still confused as to
what does and did work.

First, did this system work at near 56K previously? Did it
work at this location - on these phone lines at 56K
previously?

Somewhere, everyone in the neighborhood is limited to 28K?
Is that correct? If so, that pretty much defines the problem.

Assumed that if this is a winmodem, then the computer is
faster than 200 Mhz.

Simplify the testing. Your concern is modem and phone line
- nothing more. Hyperterminal is excellent for such a test.
Find Hyperterminal. Have it dial your ISPs local numbers. Am
not familiar with your modem, but most V.90s will respond with
a message such as "CONNECT xx" where xx is the speed. No
fancy PPP software involved. No ISP throttling. No internet
protocols and passwords to establish. Simply the ISP's phone
line interface computer will response with something simple
like "LOGIN:".

Point is that your simple connection will report the best
speed possible for that phone line. Whys can be explained in
later posts. Telco may be telling you the 'whys' when they
respond. But stop with all the 'Listerene' type solutions
that really would never have solved any modem speed problems.
In the meantime, I still have little idea what you really have
and had since I read so many contradictions. Finally got
tired waiting for someone to ask the right questions.

Chuck Block wrote:
Sorry, I clicked on the outgoing message prematurely. the correct
web site is: tech.msn.com/internet/speedtest.asp