Greetings,

Just to be clear, you clicked the Activities tab in Windows Live Messenger, chose Remote
Assistance and got a voice conversation?

Or you just couldn't find the option period?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
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"ilyaz" wrote in message ...
I have Windows XP SP3. Recently, I tried to use Windows Live Messenger for a remote
assistance, but all we got was a voice conversation. No session authorization, no access to
the other computer. However, when we used the Windows Messenger (v.4.7 and 5.1), everything
worked fine and access was granted and help obtained.
Why WinLive messenger would not work, while the Win Messenger works fine? How to make
WinLive messenger to work for Remote Assistance?

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Ilya Zeldes
Fort Myers, Florida