On 2019-09-02 3:32 p.m., Andy Burns wrote:
RHB wrote:

There was a message that said
without being an Admisistrator I couldn't make any changes. So I guess
any
changes on those BIOS screens are hidden from my view.Â* I despise W-10.

Sounds like a previous owner of the machine has set a BIOS password, and
you can't change the boot order without knowing that, it's nothing to do
with Win10 at that point.

He said that he had stared at the BIOS options for hours without
anything happening and there was no cursor. It's possible that he got in
there (and therefore that there is no password) or that he saw the
Windows recovery options and thought that that was the BIOS.

Either way, helping the guy is difficult because he's not helping
himself even slightly. I'd suggest that he take pictures and send them
to us from this point on rather than narrate what he remembers about
what happened.