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Old December 12th 08, 07:06 PM posted to microsoft.public.windowsxp.general
Anna
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Posts: 2,039
Default XP repair question


"Greg" wrote in message
...
I am trying to run a repair from XP CD. I boot from the CD but it does not
give me the option to repair. The strange thing is I have booted other
pc's
from the same XP CD and the repair function was available. Can anyone tell
me
why this happens and how I can get the repair function?

Thanks in advance.



Greg:
First of all, I'm assuming you're referring to undertaking the "second"
Repair install of the XP OS, i.e., you're *not* talking about the "repair"
process via the Recovery Console, the one where you press the "R" key when
the initial Setup screen appears. That's right, isn't it?

While there may be another issue involving this problem...

In many cases the user is using a different edition of the XP OS
installation CD than the edition he or she is attempting to Repair. In other
words if the OS to be repaired is the XP Home edition and the user is
employing an XP Pro installation CD, the Repair option will not be
available. And vice versa.

It doesn't matter if the Service Packs are different, i.e., a XP Pro edition
with SP3 can be Repaired with an XP Pro edition installation CD containing
SP2. (The user can later install SP3 assuming the Repair install was
successful). Again, what's mandatory is that the *editions* be the same.

As I've indicated I'm unsure as to whether that's the problem in *this* case
but I thought I'd mention it.

As a final point we're assuming there are no OEM issues involved here.
Anna


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