On 12/17/2018 5:48 PM, Bill in Co wrote:
Jo-Anne wrote:
I've been unable to open certain webpages that I used to be able to
open. The error codes that I'm getting have to do with javascript. I've
tried four browsers on my W7 computer, and I get the same error messages
with each. I'm able to open the pages on my iPad, however.

1. My phone company/ISP allows me to click on Chat, for example, but
when I try to do so, nothing happens and I get this error message:
javascript:launchChat()

2. I should be able to read my messages to and from Amazon in its
Message Center, but when I try, nothing happens and I get this error
message: javascript:void(0)

I'd be very grateful for help.

--
Thank you,
Jo-Anne

Suggestion: are you using any add-ons, extensions, or ad blockers? If so,
you might want to try selectively disabling them, to see if that resolves
it. (But the fact it's happening on four different browsers doesn't make
this sound quite as likely as I would like to think).



Interestingly, the phone company's Chat is working right now in Chrome
and works in Firefox if I disable all add-ons. But Amazon's Message
Center doesn't work in either one even when the Firefox add-ons are
disabled. (I've never configured Chrome; it's as it came when I
downloaded it.)

--
Jo-Anne