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Old October 23rd 09, 11:36 AM posted to microsoft.public.windowsxp.network_web
A Lake
external usenet poster
 
Posts: 21
Default Hangs during Applying Personal Settings

This is now becoming a major problem-at least 50 incidents now and counting.
Some PCs have now done this twice.

Theres no common thread, different PCs, different subnets and different
users and times of day. It has happened on Sp2 and Sp3 machines.

I left one for a full hour this morning before giving up and restarting -
during that hour I could remotely manage it, but the PC itself appeared hung
(i.e no response to CTRL-ALT-DEL)

I tried to get a remote tasklist but this hung as well. Theres no error in
any of the logs - the normal events appear and then stop as if the machine
was hung. The security logs are updated as I remotely manage the machine but
thats it!

Very frustrating - anyone got any ideas?

"A Lake" wrote:

All the pcs are DHCP and get the correct DNS server entries, the nslookup
works fine for anything I specify.

Thing is, a reboot later and all is working - so it seems unlikely to be a
DHCP/IP config problem

"Bob Lin (MS-MVP)" wrote:

Posting the result of nslookup and ipconfig /all may help.

--
Bob Lin, Microsoft-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"A Lake" wrote in message
...
No errors logged - either before or after the reboot.

I enabled verbose logging as well, and this still shows 'Applying Personal
Settings'

Theres no hard drive activity, yet I can ping the network card and connect
to the remote management from another pc OK.

This has happened several times again since I first posted. Again
different
pcs on different subnets and a reboot sorts the problem!
"Bob Lin (MS-MVP)" wrote:

Any errors in the Event Viewer?

--
Bob Lin, Microsoft-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"A Lake" wrote in message
...
I've got a network of around 500 PCs running XP Sp2/Sp3 and 2003
Servers.
Occasionally (around 15-20 in the last 4 weeks) a PC hangs at the Apply
Personal Settings stage. After waiting for 10 minutes or so, switching
PC
off
and on again is the only solution.

There seems to be no problem with DNS, rebooting the PC makes it work
fine
again - and when the PC has hung at this stage I can still connect to
it
using the Computer managerment console so it seems unlikely to be a
networking issue?

The only thing I've noticed is that out of the 15-20 PCs affected, none
of
them have done it twice (yet!) and all of them are different ages,
manufacturers and on several different subnets!

Any suggestions are where to look next? I'm a bit stumped on this on.


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