"James Donnelly [MVP]" JDProud(AT)msn.com wrote in message
...

That is a good question. I just install XPPro SP2, WMP, and Messenger.
They were all turn off by default and I had to turn them on. Could the
problem be that you are running an older version then I? Maybe you don't
use it or running a leak unfinished version.

Same here. Also, according to
http://messenger.ninemsn.com.au/Help/ceip.aspx

How can I join?
Your participation in the Customer Experience Improvement Program is
completely voluntary.

To join

1.. Click the Tools menu on the MSN Messenger main window.
2.. Click Options, and then click the General tab.
3.. Select the Allow Microsoft to collect anonymous information... check
box.

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Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org