On 1/9/2012 12:59 AM, Allen Drake wrote:
On Sun, 08 Jan 2012 19:59:05 -0800, Alex
wrote:


A couple days after the warning it would not run. It gave some kind of
link to "get genuine". It offered several possible solutions. At the
time I had no idea what the hell was going on. Fist I called Acer. They
had me re-install the OS from the HD. It has a section of the HD to
allow this, sets it back to factory. Of course all was working then so I
thought that was it. Put all my stuff back in and all was fine. Then 30
days later again same thing. Called Acer they tried to have me
re-install. I told them we had been through that. Then they gave me an
RMA to send it to them. I paid the shipping. A couple days after they
got it they paid to send it back. 30 days later here we go again with
the NG. I called, they tried the re-install, I said no, they gave
another RMA. Got it back, 30 days later here we go again. Now I followed
the links from MS. One option was to pay a C note for a "get genuine
kit" which is a new key. I called Acer they refused to pay for this. I
called MS they ran the serial numbers, told me it was Acer's fault. Acer
wanted me to send it back again. By now I had about had enough. I just
paid MS for the new key. some where in all this I was able to find out
that the "problem" was MS considers a new MB to be a new machine. If you
have a retail install they are not willing to let you move it to a new
machine. Now Acer could have of course fixed this, they have a lot more
pull with MS than I do. It got to where it was easy to see what Acer was
going to do was screw with me until the warranty ran out.
I gave up and told them never again would I buy anything they made.
It sounds like I was not the only one who had this happen and they have
now decided to not screw anyone else over. Like I said if they had just
told me at the start that they would replace the MB but I would have to
buy the new Key, I would have been fine. It was the way they kept lying
and stringing me along that made me really mad.

That's incredible. This is the number one reason I never buy
computers. That and the enjoyment I get from building my own. I knew a
guy who claimed be custom built laptops. I have never seen any parts
online that would confirm his claim but what happened to you would
give me reason to look further. I guess I have been lucky not to have
had any problems with any laptops other then one I gave my niece that
has just come back dead. Who knows that could be wrong but a crack is
something that runs through my mind. I doubt she would ever tell me
she had dropped it. I is rather old and heavy. Oh well.............


I know very little about PC's. I am sure I "could" build one, I just
have no desire to learn enough about it. When I need a new desk top or
laptop I look for what is on sale in the Sunday ads. If I get a couple
years out of them I am happy. Now that I am getting older my eyes are
not as good as they used to be. For that reason I like the 17" screen
laptops. When I decided to replace my last one all I cared about was the
screen size. bought this one because it was on sale and they had one in
the store. To buy a builders copy of W-7 last I looked was almost as
much as I paid for this machine. As long as I get a couple years out of
it and can give it to someone else I am happy.
The Acer model I had all the trouble with I bought 2 of. I bought
them at a Black Friday sale in 09. One went to Wife, one went to one of
our kids. The one the kid had lasted over a year until her cat knocked a
container of yogurt on it and smeared it all over the keyboard. I took
it to a shop to have checked. They were able to put a new KB in it for
less than a C note so we had them do it. She is still using it and it
works fine. I figure since I paid about $300.00 for it she has more than
gotten the moneys worth out of it.

--
If we are what we eat, I’m cheap, fast, and easy.