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Old June 18th 13, 02:34 AM posted to microsoft.public.windowsxp.general
David H. Lipman
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Posts: 4,185
Default O.T. - computer virus?

From:

I have a new Dell XPS 8500, with Windows 7 Professional, SP1,
with Spywareblaster, Avast, and Windows firewall.

(1) TB HD
Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz 3.40 GHz
Ram 12.0 GB
System type : 64-bit operating system

Lately, when I've run Avast full system scan instead of ending with
'no threats found' it says 'some files could not be scanned'. I called
Avast about this and they said I may have a virus. They told me that
the only way to know for sure was to let one of their representatives
access to my computer. I was very leery of doing this.

Is there any way of finding out whether my computer is infected and
if so how can I remove the virus?

Thanks,
Robert


Assuming you are infected, it is VERY unlikely it is a virus.

Without knowing EXACTLY what files are involved in "some files could not be
scanned" I can only make a presumptive finding that it is most likely files
whose respective File Handles are held open by the OS, like log files, and
thus the files can't be scanned.

Just because "some files could not be scanned" does NOT mean a computer
infection. There are non-malware reasons this can happen.

--
Dave
Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk
http://www.pctipp.ch/downloads/dl/35905.asp

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