=?Utf-8?B?d2F5bmVsMjY2?= wrote
in :

I have the following problem:
1. While on-line I drop the connection to the internet but have a
local connection to get to the printers and drives.
2. I am unable to repair the connection.
3. When I re-start the computer to get my connection
re-established the system will not shut down.
4. I have to shutdown the hard way by holding down the power
button. 5. When I restart the system gives me the option of
launching in safe mode. I have tried to identilfy the problem with
no success.

I have Windows 1 Care and Spybot which I have run. I also have PC
Pitstop and have run scans with it.

I am assuming that your "local connection to printers and drives" are
USB connections.

Do you have this problem in Safe Mode w/ networking?

If not, it is probably caused by one of the lesser-essential programs
that launch with a normal start. Try using "msconfig" to narrow down
which program or service is affecting this problem.

"How to troubleshoot configuration errors by using the System
Configuration utility in Windows XP"
http://support.microsoft.com/kb/310560

HTH,
John