Follow only steps 15 thru 17 at Bruce Sanderson's page:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"gabbygirlkc" wrote in message
...
I downloaded windows program because it stated that if not working, that i
needed to download it, but nothing happen. not sure what to do next.

"Alan Morris [MSFT]" wrote:

This happens when you uninstall a Lexmark or Dell printer. Get the
uninstall utility for the printer from the vendor or follow Bruce
Sanderson's instructions.

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"gabbygirlkc" wrote in message
news
I read advise that was given to arron about this, and tried it, there
was
an
error on command prompt *system error 1060 has occured
*the dependentcy service or group failed to
start
not sure what to do. please help!! Thanks!



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