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Old September 21st 05, 02:06 PM
Malke
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mac wrote:

My reply At the end!

"Malke" wrote in message
...
mac wrote:

Anything I can do? Please, anything short of a clean install of XP?
Thank you!


"mac" wrote in message
...
Hi,

I started getting this error last night after updating a driver for
my BT keyboard! I tried xp restore (went back a week) but that did
not help!

The error occurs when doing different things! For example, when I
right click on a file and then highlight "send to" I get "class not
registered" with "explorer" on top of the error window. When
working on any software and try to open files or expand menus I get
the same thing! This has crippled the OS and I hope to get some
help from you.


1. Start the computer in Safe Mode and try and roll back the BT
driver. As the computer is starting up, repeatedly tap the F8 key to
get into Safe Mode. This will get you to the right menu. Once in, go
to the System applet in Control Panel and from there, go to Device
Manager. Find the keyboard in the device list and double-click it to
get its Properties. There will be a button to roll back the drivers.

2. If that doesn't work, try plugging in a plain ps/2 keyboard (when
the computer is off) and uninstall the BT drivers. Start over.

3. If none of that works, I'd still get rid of the BT drivers, use a
ps/2 keyboard, and do a Repair Install:
http://www.michaelstevenstech.com/XPrepairinstall.htm


Hi Malke, Thanks man!

Done that but still no go! As for the repair install, that is not an
option for me from reading about it! I don't have a XP CD, only
recovery CD from Acer! Please correct me if I am mistaken! Thanks.


So you can't even get into Windows with a regular ps/2 keyboard in Safe
Mode? Then either 1) borrow an XP cd from a friend that matches your
version (XP Home OEM with the same Service Pack level); 2) take the
machine to a professional computer repair shop (not your local
equivalent of BigStoreUSA); or 3) use the Acer Recovery Disk and start
over. Restore data from backups.

If you did not back up your data, there are ways to retrieve it even
when you can't get into Windows. Post back if you would like details
about doing that.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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