"Earle Horton" wrote in message
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"Daave" wrote in message
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"Vodkasoda" wrote in message
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Ken,
1. As just replied to Mike Hall, I didn't realise all MVPs on here were
volunteers. I assumed (obviously foolishly) that a company that
generates
profits of a million dollars a second could afford to have real
employees to
deal with problems raised on their own forum !!!
Microsoft does have employees who provide support. However, that is not
what these newsgroups were designed for; they are merely peer-to-peer. If
you want an actual support person, you will need to pay for the support,
either ahead of time (through a license) or after the fact (per
incident). For what it's worth, I have found the quality of advice from
the volunteers here very helpful. YMMV. Then again, I am intelligent
enough to killfile impostors and other wannabees, so the noise level that
I encounter is fairly low.
One does see actual MS employees in these groups, but that is very rare
and your good luck if one actually is able to help you. It would be like
if you walked out on the sidewalk in front of your house and one happened
by.
--
Earle Horton --
qp
One does see actual MS employees in these groups, but that is very rare and
your good luck if one actually is able to help you.
/qp
They come here looking for answers too. eg.
--
~Bruce