William Lurie wrote:
Automatic Updates tells me there is an update for Silverlight, and I
allow it to download and install. Its progress bar progresses and
finishes, and the message above it changes, and indicates that that
"update could not be installed." The balloon continues to tell me that
updates are ready to install. I've rebooted, done CHKDSK......what next?

snip
I'm sure you're right, Jack. But in general, finding the right forum and
then navigating in it, are vastly more frustrating than the NGs that are
still active. And it amazes me that the WU procedure, which is entirely
Microsoft installed and controlled, leaves it up in the air.