On Fri, 9 Apr 2004 17:21:02 -0700, Kim M.
wrote:


Roger,

I am having a similar problem, however, my computer will not open IExplorer at all. I have tried several ways of getting this program to open but am unable to accomplish it. I am able to connect to the internet because my MSN IM still connects and
my network tray icon says that I am connected. The problem just appeared out of nowhere one day about an hour after I was using it normally. Now all that happens when I try to open these things is that the hour glass appears for a few seconds but nothing
else happens. When I try opening the control panel, the desktop disappears for a second then reappears without any change. Please let me know if there is anyway of fixing this problem or at least connecting to the internet to try the above solutions.


Thanks, Kim M.

Kim, follow Lance's advice. Go to Control Panel (In safe mode (F8) if
necessary) Internet Options Advanced options tab and check 'Unable
third-party browser extensions.'

The problem might be caused by an Explorer extension (malware) that
loads with it and crashes.

Also check this program that deals with BHO (Browser helper objects)
BHODemon, available at
http://www.definitivesolutions.com/bhodemon.htm .

It does not need installing - simply unzip and run the EXE program. It
is easy to use. It will find the hijackware DLL files, and give you
the ability to disable them.

Hope this helps.