"Paul" wrote in message ...


Examine the faceplate of the USB3 card carefully.

I had an experience like this.

I got a PCI Express parallel port card. Installed it in the PC, put the
screw
in the faceplate hole, cranked it down good, and... no card was detected.

Powered off completely again, pulled out the card. Noted my card had a metal
faceplate and a couple screws. Seems the faceplate wasn't installed right.
The faceplate mounting was preventing the PCI Express connector from
fully seating in the connector.

First, I loosened the faceplate, and re-installed the card. And noted,
with the faceplate loose, the card was sitting lower into the socket,
and the gold pins on the card were no longer visible. So they were
going down into the socket.

After fiddling with it for a minute or two, I tightened up the faceplate
again (did up the two screws). And kept inserting, to check the gold
pins on the card were sinking from view like they were supposed to.

After I was sure everything was fitting properly, made sure all
screws were tight (including the card retainer screw), put the side
on the PC again, and powered up.

Now, in Windows, the card was detected, and the driver could be installed
and so on.

I suspect the x1 connector, isn't touching the slot connector pins properly.
And that's why your "Fresco" brand chip isn't being detected. It's either
that, or the chip has blown entirely. You must use good ESD handling
precautions with PCI Express, because some chip makers don't protect
the electrical signals very well against static. Even the PCI Express
slot interface itself could blow out and stop working. So sometimes, you
might even need to change slots to get it to work. But first, verify the
faceplate isn't bolted on wrong.

You could use the free version of Everest to verify it is "visible", but
Device Manager should be able to do that for you as well.

This is the download link on the Asrock site, for the motherboard manual.
There is no USB3 already on the motherboard, which is why a card is
required.
The model number includes the digits "960", and that's not an "O".

ftp://174.142.97.10/manual/960GM-GS3%20FX.pdf

Double check the brand on the chip used on the USB3 card, and make
sure you're using the right driver for it. "Nec/Renesas" are the
two names of the Japanese company that made the first ever USB3 chip.
New chips shipping now, might show Renesas as the branding on them.
"Fresco" might be some other brand of chip. They might even have
different drivers for all I know. If the driver CD actually
came with the card, that might give a hint as well, as to
the identity.

http://en.wikipedia.org/wiki/Renesas_Technology

Example of Fresco branded chips. This is a different company.

http://frescologic.com/products_show.php?ms=2&ps=6

From Wikipedia:

"Manufacturers of USB 3.0 host controllers include, but are not limited
to,
Renesas Electronics, Fresco Logic, ASMedia Technology, Etron, VIA
Technologies,
Texas Instruments, NEC and Nvidia."

They aren't including in that list, the chipsets that have USB3 built in.
These are ways to get USB3, without a separate chip soldered on the
motherboard, and have it built right into the Southbridge.

"Intel released its first chipset with integrated USB 3.0 ports in 2012
with the release of the Panther Point chipset.

AMD began supporting USB 3.0 with its Fusion Controller Hubs in 2011.
"
HTH,
Paul
Hi Paul,
Thank you for your help.

I looked at how the card was seated and it did not look like it was right
home in the slot
so I removed the cover plate holding the cards in place, and removed the
card and bent the back plate so that when it was seated in the motherboard
it lined up with the holding plate.

I did get the writing on the card, it is an ASRock USB 3.0 ROHS with
24C0XX004222 on the other side.

But still no joy, so I put the card driver disc in again and did a
repair of drivers.
I rebooted and windows said the new software was installed ok.

The warning sign has gone but no life from the card.

If the card has been damaged, and I bought a Buffalo USB 3 card as I put in
my XP Computer
Should i use the ASRock disc and remove the cards driver before fitting a
new Buffalo USB 3 card ?

I do not want to go back to the computer supplier again.
Mick.