On 09/18/2013 03:28 AM, David Rance wrote:
On Tue, 17 Sep 2013 charlie wrote:

On 9/17/2013 7:02 PM, Gene E. Bloch wrote:
On Tue, 17 Sep 2013 23:46:47 +0100, David Rance wrote:

I've googled for this problem but I can't see that anyone else has it.

The problem is that photos won't print from Windows 8. I've tried
various software, including Photoshop and Windows Picture Manager but,
after it has said that it is sending the file to be printed it never
reaches the printer.

I can print all other kinds of files with no problem at all. The
printer
is an HP2610 all-in-one and is connected via ethernet. Everything else
works fine on it.

Anyone have any clues as to where to look for a solution? The computer
is a new one, by the way, with 32GB of RAM.

David

Does HP have user forums?

I'm guessing it's a problem with the HP drivers. But please note the
word "guessing"...


From the HP support page
(Win 7) Download and install the "full feature" support software.

Thanks for the replies, everyone.

When I set up this new computer I downloaded and installed the latest
full feature software for Windows 8. Everything works just fine EXCEPT
that I cannot print large files. I can print text files from Word. I can
print text pdf files. What I cannot print are photos and large pdfs
containing photos, no matter what the software.

There are no error messages. The info window says that it is sending the
file to the printer and, if I click on the printer icon which tells me
about spooled jobs, it tells me that there is 1 print job waiting. But
without printing, it just goes to 0 print jobs and there is no sign of
what happened to the file.

I've never come across this kind of problem before!

David




Confirm that the printer that comes up in that dialog box is your actual
printer rather than something such as "Microsoft Document Writer" which
will just print to file