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Old March 28th 10, 01:00 PM posted to microsoft.public.windowsxp.perform_maintain
Englebert
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Posts: 15
Default Registry help needed

SC Tom,

I don't have the Mathcad disk anymore so I cannot try your first suggestion.
I am leery about setting my AV program to ignore Mathcad and its components.
I ran msconfig and Office 2000 programs did not show up in the start up tab
(neither are they in the Run keys). One other symptom that I forgot to
mention is that every time this happens Windows thinks there is a file
system error and checks the disk for consistency on start up.

Do you know of a malware/spyware newsgroup that I might poll about the
~f1d055.tmp file? I did submit it to my AV program provider but I don't
expect to hear back from them directly. Thanks in advance.

"SC Tom" wrote in message
...
Have you tried uninstalling and reinstalling MathCAD? Have you updated
your AV definitions and scanned the .tmp file again? Is there a setting in
your AV program to ignore MathCAD and its components?
If you run MSCONFIG, do any of the old O2000 files show up under the
startup tab? If so, uncheck them and see if that corrects the problem.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

Thanks for replying. I did as you suggested and that did help somewhat.
It cleared up the list of programs generated by "Add/Remove Programs"
utility in the Control Panel (however Office 2000 programs still show up
when I run msinfo32). It also enabled Outlook Express to go to Office
2007 for spell checking (however I still have the problem with opening
Mathcad). Thanks again.

"SC Tom" wrote in message
...


"Englebert" wrote in message
...
I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office 2000
SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and
Mathcad.
With OE every time I send an e-mail I get an error message from Windows
Installer saying it is trying to configure Office 2000 SR-1 (the e-mail
goes
through by the way) and with Mathcad I get a message from my anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program
fails
to open. Also, when I list programs on my machine Office 2000 SR-1
still
comes up. I suspect these problems are related to the registry and
would
like some advice as to what I need to change there. Thanks in advance.


Try this and see if it helps:
Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301
--
SC Tom






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