On 06/07/2013 01:03 AM, Bill Gates Bytes wrote:
Hello friends and neighbors,

Can anyone steer me in the right direction to solving this problem? Thanks much in advance.... -- Claude

The following message appears on my laptop (XP) during booting. If it's not a home fix job with the original CD, Norton, etc, is it something a computer repair shop could fix? Or is it better to remove the hard drive and recover the data on another computer?

I tried hitting F8 during start up and got a menu with choices IDE, CD and Intel. IDE and Intel end up giving the same error. Don't have CD handy here.

STOP: c000021S {Registry file failure}
The registry cannot load the hive (file);
\SystemRoot\System32\config\SOFTWARE
or its log or alternate,
It is corrupt, absent or not writable




That's a registry error but it could be cause by faulty RAM


Before you do anything run a RAM test (such as memtest86)

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