When did this start? When does it occur? What had recently changed? Did
you add or remove or update software or hardware?

I would first run a utility like Ad-aware (freeware from Lavasoft) to search
for and remove Spyware/Malware. Recently, it seems that this is the most
common problem of things not working correctly.

For more information & links to utilities, see this page:

The Parasite Fight, Quick Fix Protocol
http://www.aumha.org/a/parasite.htm

If this doesn't help, then I'd run the Msconfig utility and deselect Startup
items. If the problem stops, then enable the items in Startup a few at a
time, restart and check for the problem. When the problem starts again,
then something that you just loaded up is causing it. Remember that the
System Configuration utility is a tool for troubleshooting and disabling
things using it is not meant as a permanent fix but to help determine what
is causing the problem so that you can deal with it.

How to troubleshoot by using the System Configuration utility in Windows XP
http://support.microsoft.com/?kbid=310560

PattyL


"ixr" wrote in message
...
Why do I keep getting this msg? Is it the sp1 or sp2 update? How can I
stop
it????
Is it my Norton antivirus or Microsoft?