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Old February 24th 05, 11:39 AM
Gordon
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Default Trouble Installing XP Office

SIXFORTYNINEMX wrote:
I insert the Office XP Pro CD-upgrade verison 2002. Asks for name,product
key,etc. Then, error. Product complicance check. Setup has failed to locate a
valid qualifying product on your machine. Please select drive where a
qualifying product can be found.

I am using the correct cd to install? I have 3. The one listed above, and
two I have not used yet for the install. Office XP Ver.2002 Media Content.



The answer is in the error message. You have an *UPGRADE* version. You
need to supply proof of a qualifying version for the upgrade. if you
don't have any previous versions of Office, then it won't work.
Do you have a previous version of Office? If not, you will need to take
your CDs back to where you got them from and, with a cash balance,
exchange them for a *FULL* version.

--
Interim Systems and Management Accounting
Gordon Burgess-Parker
Director
www.gbpcomputing.co.uk
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