"J David Ellis" wrote in message
...
Panzy wrote:
"J David Ellis" wrote in message
...


thank you, panzy, for the great list. nothing in the list fixed the
problem.
the most important symptom of this problem, at the risk of being long
winded,
is the "digital video device" dialog box never appears, in spite of the
"av/c
tape device" line appearing in device manager and the audio bong bong when
the
camera is switched on. it is those concurrent events that must be
explained.


In Device Manager you are looking specifically for an entry for your
firewire capture card which if correctly installed will be listed as:
"IEEE 1394 bus host controller"
If listed, the sub-menu should specifically list the number of connections,
and identify the connected device - in your case it is not, "av/c tape
device"
is clearly implying it isn't fully identifying your connected device.

When a device is connected to a firewire port, the "Found new hardware"
wizard should appear and the balloon will change as it installs the device
to identify it, and when ready the balloon will change to confirm it is
correctly
installed and identified - in your case it is not. eg: The Canon Vixia if
connected
correctly would be listed as a "Canon HDV/DV".
(The camcorder must be set to "Play" to be recognised when connected to a
PC)

The process of elimination ruled out the Canon and the firewire interconnect
used as they work on other computers.

From my "great list" they are all causes, but the obvious ones and the ones
to
start with are the configuration of the computer - yours is not uptodate,
and the capture card.
The capture card:
You can initially try Windows on-board clumsy troubleshooter -
In Device Manager RIGHT click on a sub-entry
"OHCI Compliant IEEE 1394 Host Controller":
From the RIGHt click sub-menu select "Properties"
Then the "General" tab
In "Device status" it will list either a problem encountered or state
"This device is working properly".
Regardless of status listed, run the "Troubleshooter"
Repeat for each "OHCI Compliant IEEE 1394 Host Comtroller" sub-entry.

Cam still not identified/functioning correctly,
Disconnect cam from PC
Open Device Manager
and RIGHT click and uninstall in turn each sub entry:
"OHCI Compliant IEEE 1394 host controller"
When all are fully Uninstalled, close all windows.
Reboot, on reboot hopefully Windows will correctly reinstall the firewire
capture card(s) - During Windows loading it will detect the installed
firewire capture card(s) and the "Found New Hardware" wizard will
reinstall them and confirm on completion.

Cam still not being identified correctly when connected?
Now update Windows to eliminate conflicts, bugs, compatibility issues etc