David, first of all, thank you so much for all your help and sticking with me
through out this ordeal!

I have been emailing back and forth with Trend Micro since yesterday. I have
uninstalled the program completely and found that the computer runs
perfectly. Then when I was in the middle of the re-install, I got the blasted
blue screen and Stop error, as usual.

Had to boot up with "Last known Good Configuration" so, Trend Micro is not
running right now but the computer is running great!

Your post has triggered a thought though. I think I have old software/camera
on this computer. I don't have the camera anymore so I sould remove it. I
think I will check it out and see if I delete this if Trend will run again.
If not, I am simply going to change AntiVirus software. This is ridiculous!

Again, thanks so much! I will post my findings here so you will know, one
way or another.
"David Candy" wrote:

Go to Start - Control Panel - Add/Remove Programs and choose this program in the list. See if you get a repair option or change option.

See what hardware you have on this computer compared to the other two. You may have a digital camera or MP3 player driver that Trend may be trying to scan.

You could contact Trend Micro support. Send them the debugger output that diagnosed their driver that I included in my previous post. http://uk.trendmicro-europe.com

Or you could install AVG instead of Trend. It's free for home users. www.grisoft.com
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"bogey61944" wrote in message ...
Well, this has been one heck of an evening.

I went through the steps you outlined (disabling drivers, services and
autoruns) and then ran verifier. Went through the reboot and it started,
loaded and I DIDN'T get the BSOD or Stop error.

So, I reenabled everything, re-booted and got BSOD and Stop Error below:

IRQL_NOT_LESS_OR_EQUAL
STOP 0x000000C5 (0x00B36E33, 0x00000002, 0x00000001, 0x80543534)

Then I had to F8 in order to restart computer. I did last known good
configuration and it started, without any of the Trend Micro (PC-Cillin)
loaded (assuming because that was the last time everything loaded and I
didn't get a Stop error). I had to play around to get my compter to turn them
back on but I still don't have any Real Time Scan or updating ability. Not
sure what isn't starting.

I think this proves that you were right about it being a driver for this
Anti-Virus software but I'm not sure how to fix it. I ended up disabling the
following 4 drivers:

tmpreflt.sys
vgapint.sys
tmfilter.sys
tmtdi.sys

I have re-enabled them but something is holding back the program from fully
functioning. I am gonna search for info on replacing/updating these drivers
while I wait to hear from you.



"David Candy" wrote:

A search of the web only revealed two other cases. One solved it by uninstalling PC-Cillian. The other didn't say what happened.

c:\windows\system32\drivers\tmtdi.sys is the faulting driver. But these other files are also part of the driver.
a.. TM_CFW.SYS

a.. TMTDI.SYS

a.. TMFILTER.SYS

a.. VSAPINT.SYS

a.. TMPREFLT.SYS

a.. TMXPFLT.SYS

When disabling drivers in device manager make sure that it's name matches one of the above. You can check it name by right clicking it, and chooseing Properties, Driver tab, Driver Details button. This will also tell you the version number of that file and will hopefully match the version of the product. In Trend Micro main program choose Help menu - About to see version info. But not all programs use matching version numbers.

You can get a free AV program here, www.grisoft.com

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"bogey61944" wrote in message ...
I used to use TrendMicro PC-Cillin as my antivirus. Since, I have upgraded
and am now using Trend Micro PC-Cillin Internet Security 2005.

Can you tell if it is the older program (that I supposedly uninstalled) that
is causing the problem or the newer version? I updated it through Trend Micro
website, so I don't have the CD. I updated two other computers with it and am
having no problems with those.



"David Candy" wrote:

Do you use PC-cillin anti virus program by Trend Micro. Can you reinstall it, ie have the disk it came on? If so uninstall it. Reenable verifier. See if that fixes the problem.

tmtdi.sys is a file from that program.

If you have problems uninstalling it see
http://uk.trendmicro-europe.com/ente...lutionId=15505