"Andrew Wilson" wrote in message
...

"dadiOH" wrote in message
...
Andrew Wilson wrote:
Running WinXP with SP3
Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96

Neighbours computer crashed. Recovered OK. The above keyboard and
mouse doesn't work though and is not listed on Logitech's website.
The keyboard and mouse came with the computer and plug directly into
the USB ports i.e no additional lead needed for the 'Connect'
button.
There was no CD either so I assume that WinXP had a driver for it.
No
WinXP CD either and I had to make two recovery disks for it some
time
ago. Serial Keyboard and Mouse added by me recently to get the
system
going and both working fine.
Unplugging and replugging the USB keyboard and mouse doesn't bring
up
a 'Found New Hardware' box and in Device Manager there are three
entries with USB Human Interface Device with exclamation marks at
the
side. Clicking on these and selecting Update Driver doesn't work
because the system searches for a driver but can't find one. Could
these missing drivers possibly be on my copy of Windows XP disc?
Any advice please?
Thanks
Andrew

Check the BIOS to make sure USB is enabled properly. Have you
checked Device Manager to see if any of the USB entries have a
problem.

AFAIK, all devices such as yours work without any extra stuff. The
manufacturers often *include* extra stuff to give you fancy mouse
features or one key whatever but you don't need them, best avoided
IMO.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Maybe just ready for a change? Check it out...
http://www.floridaloghouse.net
dadiOH
Thanks for this. Have checked BIOS and everything USB is enabled which
should be.
Have ditched the old keyboard and mouse however because I couldn't get
it to work and installed another newer Logitech Keyboard & Mouse with
a USB receiver cable.
USB Reciever installed OK with lights working and Logitech software
installed. Keyboard and mouse refuse to connect and are dead even when
connect button on receiver is pressed. Red light on mouse lights up so
not batteries.
In Device Manager the two USB Human Interface Device entries have
exclamation marks and searching for a driver on the internet and from
the Logitech CD produces no results so what do I next please apart
from throwing whole lot through the window?
Thanks
Andrew

In addition to dadiOH's suggestions, also do this... turn off the
computer completely... shut down Windows and power down the system.
Unplug the computer from the wall power outlet. If it is a laptop, also
remove the battery. Press and hold the power button on the computer
(the button you use to turn it on). Hold the power button in for at
least 30 seconds. This "re-sets" the hardware. Then plug the computer
back in (re-insert the battery too, if a laptop), and try the USB
peripherals again. Continue with dadiOH's suggestions as needed.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+