View Single Post
  #6  
Old February 9th 10, 06:09 AM posted to microsoft.public.windowsxp.help_and_support
kipg
external usenet poster
 
Posts: 39
Default Rebooting cycle that is endless and any safe mode is unavailab


thanks j,

hoping that it would be that simple, i reviewed my usb devices and there
were only two: my keyboard and ta da.... a wireless mouse. but unplugging the
mouse did not change anything.... and as for the keyboard, i kinda need that.
so maybe it is not the usb devices, but something else...

and yes, i have 32bit, not 64.
my bad.


"Jose" wrote:

On Feb 8, 5:32 pm, kipg wrote:
one more note of possibly useful info:
upon start up the PCI device listing shows no bus, device function,
vendor/device or class number on the ACPI controller (the last device
indicated). also 10 options in the win advanced options menu result in a
system reboot - the remaining 2 are the options of either a reboot or return
to o/s options. when i choose an option, the screen fills with a list of
drivers being loaded and the last one that shows before the system reboots
is:
mutli(0)disk(0)rdisk(0)partition(1)/WINDOWS/system32/drivers/Mup.sys
hope this helps more.


I don't know about 64bit, but in 32bit, when the last thing you see is
mup.sys, the next driver is usually the culprit, but you can't always
tell what it is (easily).

In my 32bit experiences, a hang or reboot on mup.sys is either a USB
or NIC driver, so unhook any external USB devices, unplug any NIC
cards you added and try again. Start with as few devices as possible.

Replace them one at a time rebooting after each until you find the one
that makes the system reboot or hang.

I'm going with a USB or wireless mouse!
.

Ads