View Single Post
  #4  
Old September 18th 20, 07:35 PM posted to alt.comp.os.windows-10,alt.comp.microsoft.windows,alt.comp.hardware
GlowingBlueMist[_6_]
external usenet poster
 
Posts: 378
Default Windows 10 v2004 update repeatedly fails to update non existentkeyboard but keeps trying forever (how to stop that nonsense?)

On 9/18/2020 2:16 AM, Arlen Holder wrote:
Windows 10 v2004 update fails to update non existent keyboard
o But keeps trying forever (failing constantly)

Any idea how to stop Windows 10 from doing this?
o (like how do I delete that it thinks this keyboard exists?)

1. A few days ago I had a Logitech keyboard in my desktop
2. But I was getting BSODs so I swapped out easily changed hardware
3. For example, I swapped in a Lenovo Keyboard but drivers wouldn't update
4. So I swapped in a Dell keyboard, whose drivers update just fine
5. But Windows keeps forever trying to update the IBM Lenovo drivers
6. So I bring up the device manager, remove the device, & reboot
7. No problem, as Windows installs a driver for the Dell keyboard
8. And yet, still, the Update manager tries to download the Lenovo drivers

How do I stop Windows from trying to update what isn't even there?

Here are some illustrative screenshots, in sequence:
a. Win10v2004 fails to update the Lenovo keyboard
(whether or not the keyboard is plugged into the machine)
https://i.postimg.cc/t4NxC0t2/lenovo01.jpg

b. Even after multiple reboots, where other drivers are updated
just fine, the Lenovo keyboard driver hangs at the same error.
https://i.postimg.cc/ZqYyWfwZ/lenovo02.jpg

c. A view of the "update history" clearly shows the Lenovo keyboard
fails to install, while everything else installs just fine.
https://i.postimg.cc/909D6sQP/lenovo03.jpg

d. Even after a boot, it still thinks it wants to download lenovo drivers
https://i.postimg.cc/m2Qc8xqB/lenovo04.jpg

e. You'd think pressing the "uninstall updates" would work, but you'd be
wrong in thinking that since it isn't there in the
control panel Programs Programs and Features Installed Updates
https://i.postimg.cc/8zN7YKQW/lenovo05.jpg

f. You'd think running the MajorGeeks "Clear_Windows_Update_History"
batch file would work, but again, you'd be wrong.
http://majorgeeks.com/content/page/clear_windows_update_history.html

g. You'd think perhaps deleting the keyboard driver in the Windows
Device Manager would work, and then rebooting, but again, you'd
be wrong as this re-installs the Microsoft generic driver just fine.
https://i.postimg.cc/mrrtLPrg/lenovo06.jpg

h. When you reboot after uninstalling the device driver in the
Device Manager, you still get the same error you started with.
https://i.postimg.cc/bJDrn4kX/lenovo07.jpg

Any idea how to stop Windows 10 from doing this?
o (like how do I delete that it thinks this keyboard exists?)

You might like to look at the "Device Cleanup Tool" found at
https://www.uwe-sieber.de/misc_tools_e.html

You can use it to remove all the leftover USB devices from Windows that
build up over time, like old keyboards and such.

After a final reboot see if Microsoft still tries to update the "ghost"
keyboard.
Ads