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Old May 1st 21, 07:27 AM posted to microsoft.public.windowsxp.general
Robert in CA
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Posts: 785
Default O.T. Missing Folder/files


Ok, I'm finally back! I've bought (4) Seagate 2TB HD's, (2) for each
computer. I also bought a (2) new M310 mouse's for the computers
and (2) Patriot XT flash drives, and a new APC surge protector. It's
all here except the mouse's. They shipped the HD's in anti-static bags
inside a manila envelopes vs a box as before. I think I have some bubble
wrap holders and one of the leftover boxes and a external HD to put
them in but I think maybe I should get more external HD's. The Startech
is out of stock

https://www.newegg.com/startech-sat3...82E16817707227

so is the Rosewill

https://www.newegg.com/rosewill-rx30...82E16817182316

To summarize:

• on the 780 when booting up the WBM asks which OS to choose from, but
without me selecting anything it then boots normally. When it first did this
(after I bumped against the keyboard when it was off) I choose Windows 7
but it keeps appearing whereas the 8500 just shows Windows 7 and boots.

• Also someone sent me a zipped file in email and I tried to open it on the 780
but I couldn't extract the files. When I tried to do so it gave me this:

https://postimg.cc/XXXsvcQy

then it gave me this Encrypting File system: back up your file encryption key:

https://postimg.cc/gxbsN9dv

I said yes to encrypt the files when extracting because it wasn't extracting at all
and I thought that might be the reason. Obviously not and I created another
problem by doing so. I deleted the downloaded zip files and haven't touched the
780 since. I assume once we restore the 780 all these problems will disappear?
I just checked and it's gone. Apparently it only shows during the process of trying
to extract the files?

In passing, he finally sent the screenshots one at a time each in separate emails
although I don't understand why he couldn't of sent them all in one email? I didn't
bother to ask.

•I put my a few documents I have been working on the Patriot flash drive so I
wouldn't loose any data when we restore the computers. However today I noticed
a temp file that wasn't there before WRL1011.tmp I don't know what it is but its
using 82.9MB.

https://postimg.cc/rRF4yvp1

https://postimg.cc/nCWmZSfm

but now today I don't see it? Is it some sort of Word file?

• Both the 8500 and 780 backspace key doesn't work. How is it possible that both
computers have this same problem? I barely use the 780 and only runs scans on
it and the monthly backups. Which by the way I've stopped until we fix the
problem on both computers.

• the 8500 has lost some bookmarks

• the 8500 mouse is way too sensitive. This is causing allot of problems with it opening
and closing things I don't want it to and then have to open things back up but perhaps
when the new mouse arrives it may go back to normal operation? Also the lack of a
backspace key function has made this all very frustrating. It just started doing all this
on it's own and I haven't messed around with any settings.

• Avast Smart Scan shows FF out of date but when I checked FF its up to date? I checked
to make sure Avast was also up to date.

https://postimg.cc/8FYqfbQZ

https://postimg.cc/PvWccsL7

• Also Adobe keeps sending msg's like this every once in awhile since I haven't un-installed
Adobe. I believe my Dell imaging uses it so I'm leery of un-installing it even if it's not supported
any longer as it may affect my Dell Imaging and I use it allot. What do you think? Should I remove
it and would it make my system more secure? The thing is if Dell Imaging requires it and I remove
it I can't get it back. Is there some way to check if Dell Imaging requires it?

https://postimg.cc/WdZvmK8Q

• In addition , sometimes when I'm working in Word, and I search for a document to open instead of
My Documents it opens to totally unrelated page I've never visited.

https://postimg.cc/DWTD8QHw


Lastly, should we attempt a System Restore on both computers before we try a Mrimg restore? (even
though we will still create (4) HD's with Win 7 Pro before trying to restore the present HD's.

Although the normal procedure is to just let the newly created HD boot and show the desktop and then
shutdown and remove it perhaps we should test it to see if the backspace function works first before
shutting it down and removing the HD?

Thoughts/suggestions?
Robert

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