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Old May 1st 21, 11:54 PM posted to microsoft.public.windowsxp.general
Paul[_32_]
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Default O.T. Missing Folder/files

Robert in CA wrote:
Ok, I'm finally back! I've bought (4) Seagate 2TB HD's, (2) for each
computer. I also bought a (2) new M310 mouse's for the computers
and (2) Patriot XT flash drives, and a new APC surge protector. It's
all here except the mouse's. They shipped the HD's in anti-static bags
inside a manila envelopes vs a box as before. I think I have some bubble
wrap holders and one of the leftover boxes and a external HD to put
them in but I think maybe I should get more external HD's. The Startech
is out of stock

https://www.newegg.com/startech-sat3...82E16817707227

so is the Rosewill

https://www.newegg.com/rosewill-rx30...82E16817182316

To summarize:

• on the 780 when booting up the WBM asks which OS to choose from, but
without me selecting anything it then boots normally. When it first did this
(after I bumped against the keyboard when it was off) I choose Windows 7
but it keeps appearing whereas the 8500 just shows Windows 7 and boots.


+++++ Two disks were present when the menu was rebuilt,
and now the menu choices are both being shown.
Rebuilding the menu with one disk only present, will fix it.
Macrium boot CD has a "boot repair" menu item, which can be
used to restore normal boot behavior with one disk.

• Also someone sent me a zipped file in email and I tried to open it on the 780
but I couldn't extract the files. When I tried to do so it gave me this:

https://postimg.cc/XXXsvcQy


+++++ https://www.technipages.com/fix-an-unexpected-error-zip

"The solution is to use an archive utility like WinZip or WinRAR
to extract the file. You’ll also need the password that was set
on the file to extract it." The strongest password on these things
now is around 128 bits (not practical to brute force), whereas
previously winzip was a joke. I don't know if I ever convinced you
to install 7-ZIP, as that's another choice where the right-click
menu has an "open archive" option.

then it gave me this Encrypting File system: back up your file encryption key:

https://postimg.cc/gxbsN9dv


+++++++ That is described here. It spread, out of the ZIP you were working on!
There are a couple things you can do. One involves a "cipher" command,
which scans the partition and offers a list of things that are encrypted.
Chances are, the output file will be empty (as in the example in this
discussion thread. Then, you have to hunt down the certificates that got
added, using another procedure here, and remove them. Then it will stop
pestering you to back them up.

https://social.technet.microsoft.com...10itprogeneral

I said yes to encrypt the files when extracting because it wasn't extracting at all
and I thought that might be the reason. Obviously not and I created another
problem by doing so. I deleted the downloaded zip files and haven't touched the
780 since. I assume once we restore the 780 all these problems will disappear?
I just checked and it's gone. Apparently it only shows during the process of trying
to extract the files?


+++++++ That's possible, that it's only while working on the ZIP. I don't know
if there are any tools that can tell you what precisely is going on.
The sender obviously has a sense of humor.

In passing, he finally sent the screenshots one at a time each in separate emails
although I don't understand why he couldn't of sent them all in one email? I didn't
bother to ask.

•I put my a few documents I have been working on the Patriot flash drive so I
wouldn't loose any data when we restore the computers. However today I noticed
a temp file that wasn't there before WRL1011.tmp I don't know what it is but its
using 82.9MB.

https://postimg.cc/rRF4yvp1


+++++++ Normally, tools place temporary files in %TEMP%. It's possible the tool placed
the copy there, as it's more efficient to keep it on the same volume as the
source file or something. Once all your tools are closed, such a file should be
gone. Being a temporary file, it only has value if something crashed and your
work is saved in there, and the tool knows about the file and will attempt to
re-open it.

https://postimg.cc/nCWmZSfm

but now today I don't see it? Is it some sort of Word file?


+++++++ Would this have been created while you were trying to unzip that file ?
An extension of .tmp tells us nothing. The general format, the tilde on the
front, suggests it might be Office, but it's hard to say for sure without
some detective work.

• Both the 8500 and 780 backspace key doesn't work. How is it possible that both
computers have this same problem? I barely use the 780 and only runs scans on
it and the monthly backups. Which by the way I've stopped until we fix the
problem on both computers.

• the 8500 has lost some bookmarks


+++++++ There are some jsonlz4 files in the Firefox profile. I have code to unpack that
format, but who knows what additional barriers are in there. Your bookmarks are
supposed to be backed up once a day (as individual jsonlz4 files).

• the 8500 mouse is way too sensitive. This is causing allot of problems with it opening
and closing things I don't want it to and then have to open things back up but perhaps
when the new mouse arrives it may go back to normal operation? Also the lack of a
backspace key function has made this all very frustrating. It just started doing all this
on it's own and I haven't messed around with any settings.


+++++++ In control panels, there may be a Mouse panel for such things. Pointer Options,
Select A Pointer Speed ?


• Avast Smart Scan shows FF out of date but when I checked FF its up to date? I checked
to make sure Avast was also up to date.

https://postimg.cc/8FYqfbQZ


+++++++ Firefox is up to 88.

http://releases.mozilla.org/pub/firefox/releases/

http://releases.mozilla.org/pub/fire...0/win64/en-US/ # 64 bit installers

https://postimg.cc/PvWccsL7


+++++++ It's possible you have both a 32 bit folder and a 64 bit folder for Firefox.
But that's just a wild guess on my part.

• Also Adobe keeps sending msg's like this every once in awhile since I haven't un-installed
Adobe. I believe my Dell imaging uses it so I'm leery of un-installing it even if it's not supported
any longer as it may affect my Dell Imaging and I use it allot. What do you think? Should I remove
it and would it make my system more secure? The thing is if Dell Imaging requires it and I remove
it I can't get it back. Is there some way to check if Dell Imaging requires it?

https://postimg.cc/WdZvmK8Q


+++++++ That's a good question. Some things use an npapi plugin and it would sit
in a "plugins" folder for the software. Other than that, I don't know if
the stuff uses COM to communicate. I would think the path or connection
would be a more "visible" one, and a file from Adobe would have to be sitting
in the Dell Imaging folder, to be able to use it. If Microsoft wrote it
(like Silverlight), it might be easier for other sottware to get at. It
would be nice if Adobe had a way of "listing all clients", but I don't know
of any interface for that.

• In addition , sometimes when I'm working in Word, and I search for a document to open instead of
My Documents it opens to totally unrelated page I've never visited.

https://postimg.cc/DWTD8QHw


+++++++ It looks like it has jumped to the last folder it was working in.
Not a folder you selected, but a folder it selected for temporary files.

Lastly, should we attempt a System Restore on both computers before we try a Mrimg restore? (even
though we will still create (4) HD's with Win 7 Pro before trying to restore the present HD's.

Although the normal procedure is to just let the newly created HD boot and show the desktop and then
shutdown and remove it perhaps we should test it to see if the backspace function works first before
shutting it down and removing the HD?

Thoughts/suggestions?
Robert


System Restore (System Protection) restore points, are mostly
for incidents like software installs where you want to clean
up after a software removal.

For a problem like the BackSpace key, you might have to go
too far back, and the restore point might not work, and it
will tell you so when you attempt it.

Restoring from a .mrimg is a more complete solution using
a "back in time" idea, but it also upsets your Downloads folder.

I know you are mostly worried about your Bookmarks file, and that
gives you a good deal of freedom on .mrimg restoral.

To make new "backup drives with boot OSes on them", one of the
necessary materials is a golden good OS image. If every OS
installation and .mrimg has a broken backspace key, then
we would be using compromised materials for the backup
drives. I think you understand the challenge here, and need
to look at your inventory to decide what to do next.

I've never restored goods, more than 2 years old, and even
that case, it was in an attempt to "chase a certain Acronis
driver out of a system". Normally, if I have concerns that
my OS was tipped over, the backup used to restore is going
to be well less than a year old. There would be too much
damage otherwise.

Paul
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