On 5/25/2018 5:47 PM, Good Guy wrote:
On 25/05/2018 22:32, Steve wrote:



My thanks for doing all that is that my computer is all jumpy again.
Firefox works but jumps from one part of a web page to another, then
back where it was supposed to be.


Just cut the crap and reformat the Hard Disk and start again.
Alternatively reset your machine to factory settings and your OEM must
have given you instructions how to do it.

You can use the Microsoft tools to get back to business.Â* To do this go to:

Settings Update & Security Recovery

Now on the right-Hand-Side Windows you will see a link that says
Restart.Â* Click on it and after the machine has restarted, you'll get
various options how to reset your machine.

There is no need to cry for days on a public newsgroup when you should
have done this within an hour when you found your machine is
compromised.Â* Even for jobless nutters there is no excuse to waste time
about this.

Good luck.

I'll try to be brief.
I wouldn't consider myself to be crying on a public newsgroup. I just
wanted to be sure I was taking the best path. This morning, I concluded
that doing a reset was probably the next best thing to try. Earlier, I
was looking right at the "keep my files" option for doing a reset, but I
didn't click it. I had a question, and that was going to be the new
topic I mentioned earlier. I better do it now while things are working:

Just once before have I done a "keep my files" reset and that was when
my nephew asked me to help him with his laptop (imagine that). He had a
machine that came with windows 10 in the first place. Mine is an older
desktop that came with windows 7 originally. I still have a partition
that contains the original OS. I would really hope and assume that if I
reset my computer, it stays with Windows 10. Yeah, I do feel stupid for
asking that, thank you very much. :-)