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Old February 7th 15, 05:03 AM posted to alt.windows7.general
Paul
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Posts: 18,275
Default Windows 7 and HP LaserJet

David E. Ross wrote:
Windows 7 Ultimate SP 1 (x64)
Hewlett Packard LaserJet Pro 200 Color (M251nw)

I have been using Windows 7 for well over a year now. Until yesterday,
I never had a crash (the blue screen of death). Yesterday, I installed
a HP LaserJet Pro 200 printer. Since then, I am getting frequent crashes.

I scanned my PC with AVG Free 2015, Malwarebytes Free, and Microsoft
Security Essentials (not all at once but sequentially). None of them
found anything.

Has anyone else seen such a problem? If so, were you able to fix it?

Followup-To: alt.windows7.general


Use a System Restore point and go backwards to a time
before the driver was installed ?

Or alternately, uninstall the printer driver first, then use
System Restore to go back in time. That covers cases where
the restore point system, doesn't track certain changes the
software package makes. Uninstalling the driver, tries to remove
as much of it as possible. leaving the rest to get removed
by restoring a System Restore point.

A restore point should have been set, before the driver
was installed.

An HP print driver package has been known to put malformed
entries in the Registry. And how you tell that happened,
is when you next run a registry cleaner program, it finds
the HP entry, tries to remove it, and *really* damages
the registry. If you don't clean the registry, the HP
entry can stay there without hurting anything.

Paul
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