On Mon, 04 Apr 2011 19:43:28 -0400, Paul wrote:

PW wrote:
Hi,

When my wife tries to watch a YouTube video, she gets a blue screen.
Her computer locks up and the "busy" circle on the YouTube video also
stops. Then she gets a blue screen.

I have tried Windows drivers, ATI drivers for her video card, and also
I uninstalled Flash and reinstalled the latest version.

DVDs play fine.

She is running XP SP3. This is a new problem. Any ideas?

-paulw

Have you tried disabling hardware acceleration ?

http://forums.adobe.com/message/2953600?tstart=0

I believe the latest versions of Flash, now use the video card
to speed up some functions. Disabling hardware acceleration may
stop that.

Paul


Found it! Thanks! I slid it to one notch above off and now my wife
can watch a YouTube video!

Thanks so much Paul!

-paul